Privacy Policy
Effective date: September 5, 2026
CFL Cooling (“we,” “us,” or “our”) operates cflcooling.com to help Central Florida homeowners connect with independent HVAC service providers. This Privacy Policy explains what information we collect, how we use and share it, and the choices available to you.
Information We Collect
When you submit a service request or contact us, we may collect:
Your name
Telephone number
ZIP code
The HVAC service you need
Any other information you voluntarily provide
We may also automatically collect limited technical information when you visit our website, including your IP address, browser type, device information, pages visited, referral source, and general website usage information. We may collect this information through cookies, analytics services, and similar technologies.
Please do not submit Social Security numbers, financial account information, medical information, or other sensitive personal information through our website.
How We Use Information
We may use the information we collect to:
Respond to your service request
Connect you with independent HVAC service providers
Allow providers to contact you about your requested HVAC service
Operate, maintain, secure, and improve our website
Understand website traffic and visitor activity
Prevent fraud, misuse, and security incidents
Comply with applicable laws and legal obligations
Communicate with you about your request or our services
How We Share Information
We may share your submitted information with one or more independent HVAC service providers that may be able to assist with your request. These providers may contact you by telephone, text message, or email concerning the HVAC service you requested.
We may also share information with companies that help us operate the website, process forms, host data, provide analytics, maintain security, or deliver communications. These service providers may use information only as necessary to provide services to us.
We may disclose information when required by law, legal process, court order, or government request; to protect our rights, users, or the public; to investigate fraud or security concerns; or as part of a merger, financing, sale, or transfer of all or part of our business.
We do not knowingly sell personal information for unrelated third-party advertising.
Independent HVAC Providers
HVAC providers receiving a service request are independent businesses. Their collection and use of your information may be governed by their own privacy practices. CFL Cooling does not control the privacy, security, pricing, availability, workmanship, or business practices of independent providers.
Calls, Texts, and Emails
By submitting a service request, you authorize CFL Cooling and independent HVAC service providers to contact you about that request using the telephone number or email address you provide. Message and data rates may apply. Consent to receive marketing communications is not a condition of purchasing goods or services.
You may ask a caller to stop contacting you, reply STOP to an automated text when that option is available, or contact us at cflcooling01@gmail.com.
Cookies and Analytics
Our website may use cookies and similar technologies to remember preferences, measure traffic, understand how visitors use the site, and improve performance. Your browser may allow you to block or delete cookies. Blocking cookies may affect some website features.
Data Retention
We retain personal information for as long as reasonably necessary to respond to requests, operate our business, maintain records, resolve disputes, enforce agreements, and comply with legal obligations. Retention periods may vary depending on the nature and purpose of the information.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no website, transmission method, or storage system can be guaranteed to be completely secure.
Your Choices and Requests
You may contact us to request access to, correction of, or deletion of personal information we maintain about you. You may also ask questions about how your information is used or shared.
We may need to verify your identity before completing a request. Certain information may be retained when required by law or for legitimate business purposes.
Send privacy requests to:
Email: cflcooling01@gmail.com
Phone: 352-744-9178
Children’s Privacy
This website is intended for adults seeking HVAC services. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through the website, contact us so we can address it.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, security, or privacy practices of those websites.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date. Your continued use of the website after changes are posted means the updated policy applies to future use.
Contact Us
Questions about this Privacy Policy may be directed to:
CFL Cooling
Email: cflcooling01@gmail.com
Phone: 352-744-9178
CFL Cooling
Connecting Central Florida homeowners with local HVAC professionals for AC repair, replacement, installation, and maintenance.
Serving homeowners throughout Central Florida
© 2026 CFL Cooling. All rights reserved.